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Returns & Exchanges

We want you to be completely satisfied with your purchase.

If for any reason you are not happy, you may return your item within 14 days of delivery for a refund or exchange.

Eligibility

To be eligible for a return:


  • Items must be unused and in original condition

  • Returned in original packaging

  • Proof of purchase is required

Non-Returnable Items

The following items are non-refundable:


  • Earrings (for hygiene reasons)

  • Custom or personalised items

  • Sale or discounted items

Refunds

Once your return is received and inspected, we will notify you.

Approved refunds will be processed to your original payment method within 5–10 working days.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked delivery service, as we cannot be responsible for lost returns.

Faulty or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.

We will resolve the issue as quickly as possible.

Contact

For all return enquiries:

hello@khaidiamonds.com

🎓 KHAI DIAMONDS ACADEMY (COURSE POLICY)

Course Access & Terms

By purchasing access to Khai Diamonds Academy, you agree to the following terms.

No Refund Policy

Due to the nature of digital content, all course purchases are final and non-refundable. Pricing is custom and tailored to each client dependant on level.

Once access is granted, we are unable to offer refunds under any circumstances.

Access


  • You will receive access to the course after purchase

  • Access is for personal use only

  • Sharing login details is strictly prohibited

Intellectual Property

All content within Khai Diamonds Academy is the intellectual property of Khai Diamonds.

You may not:


  • Copy

  • Distribute

  • Resell

  • Reproduce

Any content from the course without permission.

Results Disclaimer

We provide knowledge, tools, and strategies — however:

We do not guarantee specific financial results.

Your success depends on your own effort, execution, and market conditions.

Support

If you have any issues accessing your course, please contact:

hello@khaidiamonds.com

Khai Diamonds reserves the right to update this policy at any time.