Returns & Exchanges
We want you to be completely satisfied with your purchase.
If for any reason you are not happy, you may return your item within 14 days of delivery for a refund or exchange.
Eligibility
To be eligible for a return:
Items must be unused and in original condition
Returned in original packaging
Proof of purchase is required
Non-Returnable Items
The following items are non-refundable:
Earrings (for hygiene reasons)
Custom or personalised items
Sale or discounted items
Refunds
Once your return is received and inspected, we will notify you.
Approved refunds will be processed to your original payment method within 5–10 working days.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a tracked delivery service, as we cannot be responsible for lost returns.
Faulty or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
We will resolve the issue as quickly as possible.
Contact
For all return enquiries:
hello@khaidiamonds.com
🎓 KHAI DIAMONDS ACADEMY (COURSE POLICY)
Course Access & Terms
By purchasing access to Khai Diamonds Academy, you agree to the following terms.
No Refund Policy
Due to the nature of digital content, all course purchases are final and non-refundable. Pricing is custom and tailored to each client dependant on level.
Once access is granted, we are unable to offer refunds under any circumstances.
Access
You will receive access to the course after purchase
Access is for personal use only
Sharing login details is strictly prohibited
Intellectual Property
All content within Khai Diamonds Academy is the intellectual property of Khai Diamonds.
You may not:
Copy
Distribute
Resell
Reproduce
Any content from the course without permission.
Results Disclaimer
We provide knowledge, tools, and strategies — however:
We do not guarantee specific financial results.
Your success depends on your own effort, execution, and market conditions.
Support
If you have any issues accessing your course, please contact:
hello@khaidiamonds.com
Khai Diamonds reserves the right to update this policy at any time.